Terms & Conditions
We would like to familiarise you below with our standard terms and conditions, which govern how we process and settle your purchases.
Terms and conditions for orders placed online at Ayurveda Nordic, www.ayurvedanordic.eu
1. Formation of contract and delivery of merchandise
1.1 By clicking on “Buy now”, you are placing a binding order for the items in your shopping cart. Once you have submitted your order, we will immediately send you an e-mail acknowledgement of your order. This confirms that we have received your order but is not an acceptance of your offer. A binding contract is formed when the items have been despatched.
1.2 In the event that an item you have ordered is unavailable, we will let you know as soon as we can and if a payment has been made, we will make a refund as soon as possible.
1.3 Where time periods are expressed in working days, a working day means all of the days between Monday and Friday inclusive, but not Finland public holidays.
1.4 The expected delivery time is 2-8 working days.
2. Prices, shipping costs and delivery
2.1 All prices on Ayurveda Nordic website are given in Euros. The stated prices are final prices (totals) and include any value added tax (VAT) at the applicable statutory rate. All items remain our property or the property of Ayurveda Nordic until full payment of the purchase price.
2.2 We deliver within Europe. The shipping charge is 5,90 euros to all countries in Europe.
2.3 We will refund the shipping charge if the full order is returned.
3.1 We accept the following payment methods: payment through Paypal and Stripe. We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods.
4. Statutory right of revocation in respect of Ayurveda Nordic merchandise
When you purchase an item from Ayurveda Nordic you have a statutory right of revocation: The first thing you should know is that if you decide to return merchandise, you can contact us at firstname.lastname@example.org and we will send you a return shipping form and label.
Information regarding the statutory right to cancel:
You have the right to cancel your contract with us within 14 days without giving any reasons. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires possession of the last item in your order.
To exercise the statutory right to cancel you must inform us by contacting us by e-mail: email@example.com.
To meet the cancellation deadline, you must send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
What happens after you have told us you wish to cancel
If you cancel the contract under the statutory right to cancel , we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the items you no longer want to us without undue delay, and in any event not later than 14 days from the day on which you told us you were cancelling the contract. We will bear the costs of returning the goods provided you use the return shipping label provided by us for shipment from the country in which delivery was made to you, otherwise you will be required to pay the return shipping costs. You are only obliged to cover any depreciation in the value of returned items if the depreciation is attributable to your improper handling of the returned items when examining their condition, properties and function.
If you wish to cancel the contract, please contact us by e-mail: firstname.lastname@example.org
5. Customer Service
For questions please contact our customer service email@example.com in English, Finnish or Swedish.
6. Faulty items
Please contact us if an item you have purchased from the Ayurveda Nordic website develops a fault.
7. Governing Law
These terms are governed by Finnish law. You may bring legal proceedings against Ayurveda Nordic either in Finland or in the courts of your country of residence.
8. Contact Details